Transforming the UK energy system to be clean, secure and affordable, requires innovators to develop appealing energy products and services that consumers are willing to purchase. We used this to find out what consumers thought about new energy concepts being trialled in projects support by the Energy Revolution Integration Service. ... Energy Systems Catapult (eris@es.catapult.org.uk) Jeff Douglas Strategy Manager at the Energy Systems Catapult; 20 March 2015; More Show all 6 insights. We often spot things they would forget by the time we’ve scheduled a focus group or an interview. EIC & Energy Systems Catapult launch Innovator Insights Report By Laura Jenkinson - 25/08/2020 EIC & Energy Systems Catapult are excited to announce the launch their latest Innovator Insights Report; a research report carried out to explore the relationship between … It aims to help the UK navigate the transformation of our whole energy system and capture the new electricity, heat and … Systems Thinking is a broad and multi-disciplinary approach to complex problem solving. Before you proceed, please complete the captcha above. ... Consumer Insights Team (peoplelab@es.catapult.org.uk) Data Upload T&Cs Energy Systems Catapult About I lead a major programme of consumer insight work aiming to understand how innovation in the energy sector could take … Lack of consumer insight is already challenging the energy sector. What is it your customer wants? ... Research │ Market Intelligence │ Customer & Consumer Insights │Training │Strategy Miami-Fort Lauderdale Area. Catapult. Then we use our Home Truths panel to see how insights we learn generalise to the wider population. Luckily, over the past couple of years Energy Systems Catapult has pioneered new ways to tackle these age-old challenges. The Energy Systems Catapult is a not-for-profit set up by government to help the energy sector innovate. Share this page. Lack of consumer insight is already challenging the energy sector. The Catapult offers whole systems insights and evidence to help transform the UK energy sector to achieve our clean growth ambitions. We got to know consumers as individuals, slowly over time. “One driver mentioned it was a pain to make changes on his smart charger. We even created our own Home Truths panel of 6,000 consumers. The forces of decarbonisation, digitalisation and decentralisation, will further challenge innovators to put consumers at the heart of their product and service development. Energy Systems Catapult | 7,832 followers on LinkedIn. An electric vehicle charging trial we are supporting, has drivers that live and drive all over the country, so it would have been hard to spend time with them in person. They are helping us to gather Consumer Insight during the lockdown. The video calls help us build up rapport so consumers share their honest opinion. Energy Systems Catapult Created 9 months ago, updated 8 months ago. Dr. Rose Chard, Consumer Insight Manager, Energy Systems Catapult “If we don’t create a low carbon energy system that works for the full range of consumers types and consumer needs, people will not only be unwilling to pay for it but we could make problems, such as fuel poverty, worse than they are now.” Luckily, over the past couple of years Energy Systems Catapult has pioneered new ways to tackle these age-old challenges. Head of Consumer Insight, Energy Systems Catapult Matthew Lipson, ESC's Head of Consumer Insight, has spent the last 15 years’ working across industry and government to design commercial propositions and policies that deliver great experiences Head of Consumer Insight – Energy Systems Catapult Email: matthew.lipson@es.catapult.org.uk Telephone: 0121 203 3700 Contents Executive Summary 04 Context 08 The ETI’s research on how 12 people use heat at home Understanding heating experiences 14 Installations, upgrades and decisions 18 Controlling heating and spending 22 ENERGY SYSTEMS CATAPULT LIMITED. Then we use our Home Truths panel to see how insights we learn generalise to the wider population. Even people who want the same outcomes from energy, like getting warm and comfortable at home, or charging their car to be ready for work the following day, may go about it in entirely different ways. Instead we’ve used video-calls and a blogging platform to have rich conversations and gather a wealth of insight about how they charge their vehicles, including: These remote tools give consumers more flexibility to share rarer insights. Alice Buenafe. Contact Info. Energy Systems Catapult believes it is a vital component of the energy revolution because it offers a means to reduce the risk of unintended consequences when we modify things, while simultaneously providing the opportunity to deliver positive changes that satisfy requirements. A new programme has been launched by the government's Energy Systems Catapult centre to assist small and medium sized businesses (SME) develop low carbon heating and cooling. Multi-client studies co-funded by innovators with shared interests. Energy Systems Catapult’s Innovator Support Platform (ISP) delivered tailor made business incubation and acceleration support that enabled Equiwatt, a provider of digital smart meter automation technology, to secure over £300,000 in investment. The Energy Systems Catapult is a not for profit set up by government to accelerate innovation in the energy sector. Insights into when and how they charge for different types of journeys. ... consumer insights, digital and data services, system integration, business model innovation, market analysis, funding, and technical expertise can all be provided. The Energy Systems Catapult (ESC) has been set up by Innovate UK as part of a network of elite technology and innovation centres. Alice Buenafe General Manager at SCRIBE'S VISION Market Research & Services Inc. Metro Manila. Energy Systems Catapult Created 4 months ago, updated 4 months ago The relationship between domestic heat and comfort is a complicated one, but we've done a lot of research over the years on how people interact with heat to achieve comfort in their homes. See the complete profile on LinkedIn and … Energy Systems Catapult. Energy Systems Catapult’s Consumer Insight team work with innovators to accelerate products, services and business models to market, by offering expertise to help: Understand how home life shapes energy use; Segment consumers to understand what range of products and services will appeal; Computer models relate consumer behaviour to the wider energy system. Debjit has 7 jobs listed on their profile. Few would give a 3rd party control until they were sure they would get what they wanted (e.g. Systems Thinking is a broad and multi-disciplinary approach to complex problem solving. They worried they might lack experience or be unreliable. Energy Systems Catapult consultation response Ofgem’s Draft Consumer Vulnerability Strategy 2025 Contact: Dr Rose Chard, Consumer Insight Manager, rose.chard@es.catapult.org.uk About Energy Systems Catapult Energy Systems Catapult was set up to accelerate the transformation of the UK’s energy … 40% particularly trusted local energy companies. This has been distilled into a series of practical examples of consumer insight programmes, based on our own operational approaches. From 2017 the Catapult will be responsible for delivery of Phase Two of the programme independently of the ETI. Innovation competition opens for smart heating and cooling. Danica Caiger-Smith Consumer Insights Manager at Energy Systems Catapult Birmingham, West Midlands, United Kingdom 476 connections So, even though consumers can be hard to work with, especially during the Lockdown, digital technologies present new opportunities. We’ve been using video calls to ask consumers about new concepts. Home / Catapult Centres / Energy Systems Catapult. Energy Systems Catapult takes your data very seriously. Return to listing. Quality – consumers profiled by the Catapult’s unique attitudinal segmentations offering insights into energy use, purchasing and boiler replacements, to put consumer feedback into context; Fresh – new participants recruited on a regular basis, avoiding respondent fatigue and improving data quality. You can read how we may use it in our Privacy Policy, Consumer Insight: Exploring routes-to-market for DSR technology, Consumers welcome smart local energy systems in Home Truths survey, Energy Revolution Integration Service (ERIS), Energy Launchpad: Innovation Support for SMEs, Modern Energy Partners: Integrated Efficiency Solutions, Major Programmes: Clean Energy Innovation, Systems Integration: Future Energy Systems, Infrastructure and Engineering for Energy Innovation, Energy Modelling and Analysis: A Whole System Approach, For more information, please: Get in touch. We also blend online methods. Consumers should be at the heart of transforming the UK energy system to meet carbon reduction targets and achieve our clean growth ambitions. Select by capability. Systems Integration: Future Energy Systems; Consumer Insights for the Energy Sector; Infrastructure and Engineering for Energy Innovation; Energy Modelling and Analysis: A Whole System Approach; ... innovators in Smart Zero Carbon Building Solutions have been selected for a rigorous business acceleration programme at Energy Systems Catapult. Video. Energy Systems Catapult believes it is a vital component of the energy revolution because it offers a means to reduce the risk of unintended consequences when we modify things, while simultaneously providing the opportunity to deliver positive changes that satisfy requirements. View Debjit Aikat’s profile on LinkedIn, the world’s largest professional community. Energy Systems Catapult was set up to accelerate the transformation of the UK’s energy system and ensure UK businesses and consumers capture the opportunities of clean growth. Our Consumer Insight team offers expertise and specialisms to help: ... Energy Systems Catapult (eris@es.catapult.org.uk) Contact us Get in touch. Using interviews to understand the range of opinions, then doing surveys to see how many share the same view. Energy Systems Catapult offers a range of Consumer Insight assets and expertise that combines cutting-edge data science, user-experience design thinking and in-depth consumer research to help innovators see beyond what people say and understand what they do. By Matt Lipson, Consumer Insight business lead, Energy Systems Catapult. Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. They liked the idea that they would deliver ‘community benefits’ and ‘greener energy’. Worse still it can be hard to relate the things they do to the implications for the energy system .. and that hasn’t changed during lockdown. Here are a few recent insights we’ve collected from phone interviews, video calls, IM and blogs over the past few weeks. Please confirm that you have read and accept the privacy statement which can be viewed here. Find out … We email them material to explain how it works, then call them up to find out what they think. We got to know consumers as individuals, slowly over time. Consumer challenges for low carbon heat - … Behaviours driven by different aims – to save money, drive on “green” miles – along with motives we’d never have guessed. Head of Consumer Insight, Energy Systems Catapult; 10 November 2015; More Decarbonising heat for UK homes. They’re certainly still very engaged with our projects. They can contact us when it’s convenient for them and show us unusual things they know we’re interested in. We use remote tools to make it easy for … Consumer tech; Sustainability and human rights; Accelerating innovation. The Energy Systems Catapult (ESC) is one of a network of elite technology and innovation centre's set up by Innovate UK. We use remote tools to make it easy for consumers to engage with us in the course of living their daily lives. Please leave this field empty. To do this, we collected and summarised the wealth of experience our Consumer Insight team has accrued in the areas of research, design and trials. The Catapult is an independent, not-for-profit centre of excellence that bridges the gap between industry, government, academia and research. But 24% said they might not trust a local energy company. Seeing him walk 50m through doors and gates really helped us understand his point!”. We’re using Skype to get “in the moment” feedback on whether people notice demand side response events. The forces of decarbonisation, digitalisation and decentralisation, will further challenge innovators to put consumers at the heart of their product and service development. The problem with Consumer Insight is the people. Reports and Insight Papers Our unique Capabilities and Assets deliver expert Insights and Evidence to government, academia and industry from a … Your Name (required) Your Email (required) Your Phone number (required) Enquiry. They are often busy to take part in research. You can find out more about our work and how we can help at People Lab. We can even read their body language like we can in real life. We help energy innovators to accelerate products, services and business models to market with research, design and consumer trials in real-world homes. When we watch people using products and services it’s easy to find ways to improve them. They change their mind from one minute to the next. Understanding your consumers is the key to success, but we know that it can be difficult to decide where to start. PeopleLab is home to our Consumer Insight team. Insights Check out all our latest news and views, industry insights, reports, ... Energy Systems Catapult Energy Systems Catapult. 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