Similarly, the organization may just be trying to run too much through one particular individual in the network. Track what actually happens and compare it to what you expected. Experience suggests that this technique serves as a powerful catalyst for change. This might involve going to your boss or to a neutral third party (such as an ombudsman or ethics committee). Legal and ethical issues for social networking sites are usually different from other businesses. Recognize there is an issue 2. The broader issue is that social networks exist and that the social capital they provide is an important and powerful vehicle for getting work done. In both the survey-based and electronic mapping approaches, you might keep the identities of individuals confidential, thereby protecting their privacy. Even if the outcome of such informal information flows is positive, the actual communication may be prohibited internally by organizational rules and procedures. (2008). Assess the situation. This Code of Ethics sets forth the principles and practices of professional conduct to be observed by the members of the Network Professional Association. Ethics are not simply a matter of the law; they are a prescription for doing good. Ethical Issues a Network Administrator May Encounter. This pertains to the ease with which a person can go from doing something that doesn't really seem unethical (such as scanning employees' e-mail "just for fun") to doing things that are increasingly unethical (such as making little changes in their mail messages or diverting messages to the wrong recipient). Figure 9.12 A Social Network Survey Participant Disclosure Form. Why should managers be concerned about the ethical implications of social network analysis? Human beings have been socially‘networked’ in one manner or another for as long as we havebeen on the planet, and we have historically availed ourselves ofmany successive techniques and instruments for facilitating andmaintaining such networks. Is it illegal? Ethical utilitarian networking is ensuring that your networking is not wasting the other person’s time, making it to be well thought-out, strategic, and useful. You might also be asked for some indication of communication frequency. The two remaining ethical issues are somewhat related. pattern for future social networking laws. Understanding the ethics of social network analysis. How would you feel if your actions were reported tomorrow in the. For instance, if a communication network in your organization is being mapped, you might be asked who you initiate communication with and who initiates it with you. Evaluate and follow up A simple decision-making tool is detailed below. The benefits of this trend are that, among other things, the marketplace is more transparent, consumers are better informed and trade practices are more fair. Ethics in business networking is required from all levels in the networking process. How does the action make you feel about yourself? Identify the problem and who is involved 3. Ethical and social issues arising from the use of technology in all areas of our lives—and in business, in particular—have lead to the creation of a new branch of ethics: technoethics. Borgatti, S. P., & Molina, J.-L. (2003). For example, you are likely familiar with the way Post-its were developed at 3M through internal entrepreneurial actions—at the time, however, some of those actions were not an explicit part of 3M’s rules and procedures (though, fortunately for 3M, its “bootlegging policy” gave the inventors an opportunity to explore market options for the adhesive that did not stick).1. Chapter 1: Introduction to Principles of Management, 1.1 Introduction to Principles of Management, 1.2 Case in Point: Doing Good as a Core Business Strategy, 1.4 Leadership, Entrepreneurship, and Strategy, 1.5 Planning, Organizing, Leading, and Controlling, 1.6 Economic, Social, and Environmental Performance, 1.7 Performance of Individuals and Groups, 1.8 Your Principles of Management Survivor’s Guide, Chapter 2: Personality, Attitudes, and Work Behaviors, 2.2 Case in Point: SAS Institute Invests in Employees, 2.6 The Interactionist Perspective: The Role of Fit, 2.8 Developing Your Positive Attitude Skills, Chapter 3: History, Globalization, and Values-Based Leadership, 3.1 History, Globalization, and Values-Based Leadership, 3.2 Case in Point: Hanna Andersson Corporation Changes for Good, 3.3 Ancient History: Management Through the 1990s, 3.4 Contemporary Principles of Management, 3.6 Globalization and Principles of Management, 3.7 Developing Your Values-Based Leadership Skills, Chapter 4: Developing Mission, Vision, and Values, 4.1 Developing Mission, Vision, and Values, 4.2 Case in Point: Xerox Motivates Employees for Success, 4.3 The Roles of Mission, Vision, and Values, 4.4 Mission and Vision in the P-O-L-C Framework, 4.7 Crafting Mission and Vision Statements, 4.8 Developing Your Personal Mission and Vision, 5.2 Case in Point: Unnamed Publisher Transforms Textbook Industry, 5.3 Strategic Management in the P-O-L-C Framework, 5.5 Strategy as Trade-Offs, Discipline, and Focus, 5.6 Developing Strategy Through Internal Analysis, 5.7 Developing Strategy Through External Analysis, 5.8 Formulating Organizational and Personal Strategy With the Strategy Diamond, 6.2 Case in Point: Nucor Aligns Company Goals With Employee Goals, 6.4 From Management by Objectives to the Balanced Scorecard, 6.5 Characteristics of Effective Goals and Objectives, 6.6 Using Goals and Objectives in Employee Performance Evaluation, 6.7 Integrating Goals and Objectives with Corporate Social Responsibility, Chapter 7: Organizational Structure and Change, 7.2 Case in Point: Toyota Struggles With Organizational Structure, 7.4 Contemporary Forms of Organizational Structures, 7.6 Planning and Executing Change Effectively, 7.7 Building Your Change Management Skills, 8.2 Case in Point: Google Creates Unique Culture, 8.5 Creating and Maintaining Organizational Culture, 8.7 Developing Your Personal Skills: Learning to Fit In, 9.2 Case in Point: Networking Powers Relationships, 9.3 An Introduction to the Lexicon of Social Networks, 9.4 How Managers Can Use Social Networks to Create Value, 9.5 Ethical Considerations With Social Network Analysis, 9.6 Personal, Operational, and Strategic Networks, Chapter 10: Leading People and Organizations, 10.2 Case in Point: Indra Nooyi Draws on Vision and Values to Lead, 10.3 Who Is a Leader? Of course, we should refresh your memory on the general ethical decision-making guidelines before delving into more SNA-specific ones. Network Professionals have an obligation to their profession to uphold the high ideals and level of personal knowledge evidenced by the membership held. Care must be taken, however, that participants are aware of the survey’s objectives and applications. Greg then became aware that his seatmate employed the plane’s new in-flight networking technology to carry on a video chat with a friend in another seat. Is it unethical? That means that the ethical manager should not neglect them. In this example you are required to ask yourself the following questions. Please note, however, that the researchers have obtained a signed agreement from management stipulating that the data will be used for improving communication in the company and will not be used in an evaluative way (Borghatti & Molina, 2005). Ethical utilitarian networking is ensuring that your networking is not wasting the other person’s time, making it to be well thought-out, strategic, and useful. Exploring the practice of networking from an ethical perspective, and more specifically from a virtue-ethics perspective, is the aim of this article. Corporate policies on corporate social networking should balance the employer‘s and employee‘s interests. Social Networking Sites have become more popular than ever and because of this reason, the Privacy and Security issues of Social Networking Sites should be examined. Consider the relevant facts, laws and principles 4. Application of the principles behind P-O-L-C should help managers lead their organizations to bigger and better things, and social networks are a key ingredient in the “organizing” component (Borgatti & Molina, 2003; Borgatti & Molina, 2005). Journal of Applied Behavioral Science, 39(3), 337–349. Social Networks, 27, 107–117. Utilitarian networking can be defined by asking yourself “how much of my networking is designed as a true utility for my consumer?”. Developing a toolkit for managing the ethical issues. These include structured social affiliationsand institutions such as private and public clubs, lodges and churchesas well as communications technologies such as postal a… Indeed, think about the network that might be reflected by the contacts on your cell phone or e-mail lists. Now that you have a better understanding of social networks and SNA you need to understand some of the ethical implications of the application of such knowledge. You learned that SNA gives rise to concerns about privacy, harm to individual standing, and psychological harm. Indeed, protecting data privacy is urgent and complex. Virtuous networking consists of acting in good faith, sharing honest goals, and participating in legitimate activities. What​should we do? Ethical emotional networking asks the question “do you emotionally feel and empathize with being ethical in a situation?”. San Francisco: Jossey-Bass. Ethical considerations such as productivity, security, goodwill, privacy, accuracy, and discipline fairness also affect future laws. How would the privacy of employees be affected even if they are not directly surveyed as part of the SNA? Recall that a network diagram reflects a pattern or relationship among people, such that survey participants will actually be reporting, by definition, on what other individuals are doing. It can also be used in conjunction with a more theoretical book, Ethics in the First Person: A Guide to Teaching and Learning Practical Ethics (Rowman & Littlefield, 2007) that I wrote. The great paradox is that by contributing to others, you are helped in return, often far in excess of what anyone would expect or predict (Baker, 2000).”. Such wide access means that network administrators could face a variety of ethical issues in the course of their work. That is, they are the actual organization behind the printed organization chart. • Ethics is a branch of philosophy which seeks to find answers about the moral concepts like bad, good, evil, right, wrong, etc. No matter who you have in place below you, avoiding ethical issues in your business starts at the top. Who might be harmed? First, it distinguishes three types of networking: utilitarian, emotional, and virtuous. The only choice is how to manage networks of relationships. Where it is impossible to protect the privacy wishes of one individual, then an op-out option is the only way to protect their privacy, though this will clearly affect the accuracy of the SNA. You were reminded that the general ethical decision-making framework applies to your use of SNA, but you also learned some specific approaches to managing SNA-related ethical issues. Network administrators generally have access to every file and shred of information on a company or organization's network. However, because it is such a powerful and revealing tool, managers must be thoughtful in its ethical application. It has raised certain ethical issues. If a network survey revealed that 3M’s breakthrough was caused by rogue employees—that is, employees who were not following the rules about new product development and so on—the individual credited with that innovation might have been reprimanded or fired. Suggest why ignoring social networks may be unethical. For instance, in the sample map, you can see that the map would be very disjointed if John and Holly opted out of the SNA. If your policies aren't practical, no one will follow them, and … In a Social Network, which is a network of personal contacts, a large number of users have access to a common database which is at risk of data-theft … Probably the most familiar of ethical issues -- perhaps because it's the one most often violated -- is the expectation that communications and information from participants in the course of a community intervention or program (including conversations, written or taped records, notes, test results, etc.) Existing Rule 7.3 of the Minnesota Rules of Professional Conduct states that lawyers cannot "solicit professional employment from a prospective client" in person or by telephone unless that person is a lawyer or has a "family, close personal, or prior … Ethics & Networking. Moreover, with content coding software, even the content of the e-mails could be coded. Psychological harm might arise when information is used in a way that manipulates the behavior of individuals. 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