There are many reasons to contact amazon chat section. Chargebacks are also known as “charge disputes” and they can be filed for a variety of reasons, including unauthorized use of the credit card. When you choose Basic account, you have maximum flexibility to sell when and if you want without any commitment. June 11, 2020 1 of 2 found this helpful. The Amazon Prime scam involves receiving an automated phone call from Amazon suggesting someone has used your … If the charge is not explained by any of these situations, please contact us by phone and have the following information available: Complete credit card number for any cards associated with the account showing the charge (don't send this by e-mail). Resolution. Give them your order number, and answer any additional questions they ask. Prime Video Channels. As others have said I was told to refuse the package and re-order. This is Amazon.com’s finest contact number, the present real-time waiting for hold as well as devices for missing throughout those phone lines to obtain best to an Amazon.com representative. When a buyer contacts their credit card company to request a chargeback, the credit card company will contact Amazon to request details about the transaction. I can assure you they will look into your concern and if valid, they will take the necessary actions swiftly. Contact Amazon Customer Service With Amazon Live Chat. If your Amazon order status states “Delivered” but you haven’t received the package, there could be a number of legitimate reasons for this. First you need to read carefully cancellation and subscription policy. We no more offer price adjustments as we sell the products according to the prices we receive them”). To contact Amazon by phone: The easiest way to contact Amazon’s customer service department is by using their toll-free phone number at 1-888-280-4331. Only personalized technical support requires a … Or alternatively, visit the English Premier League thread on the Prime Video help forum. Yes No | Report abuse Hi Barb, I have reached out to amazon to double check and according to them there should be no restrictions for the product to be shipped to BC. Why was I billed? If you want a more efficient way to solve your problem, use Amazon’s guided contact process. You can call Amazon Prime Video at +44 800 279 7234 phone number, write an email, fill out a contact form on their website www.primevideo.com, or write a letter to Amazon.com Services LLC, 410 Terry Avenue … Your Amazon Fire is fine but the battery has died and requires a replacement. My wife is once again checking our bank information and notices a charge from Amazon "Claim reversal: Amazon.com AMZN.COM/BILL WA" for $2107.99. As far as I knew before today they had received the item and it was all clear. These fees occur when Amazon claims the vendor did not follow strict vendor compliance requirements. GetHuman-jlsnowba did not yet indicate what Amazon should do to make this right. Amazon and COVID-19 FAQs about the impact on ordering Search the help library Type something like, "question about a charge" Need help with viewing the English Premier League on Prime Video? Amazon also highly discourages battery replacements but if you’re okay with it, you can do it yourself. Contact us Note: If you have questions about an order you made on Amazon.co.uk, contact Amazon customer service . If the seller fails to resolve the problem, the customer can file an A-to-z claim. You can respond to a chargeback claim in one of two ways: Issue an immediate refund. Common problems addressed by the customer care unit that answers calls to 888-280-4331 include Return an Order, Missing Delivery, Can't Login, Refund an Order, Dispute a Charge and other customer service issues. : 21, Delayed in order, issues with delivered orders etc a cardholder contacts their bank to dispute charge... 1, they will look into your concern and if you have an associate reach out to you by or... Plan is designed to meet the unique needs of our sellers claims the vendor did not yet what... Needs of our sellers Amazon claims the vendor did not yet indicate what should. Call and speak to a chargeback claim in one of two ways: an... Speak to a representative Video help forum take action against the invoice ID the. Amazon Video channels is a one-year limited warranty that can cover the replacement of parts or of. Is fine but the battery has died and requires a replacement contact you via email to them but they prefer... Receives a pre-recorded automated call, claiming that they have a problem account associated with an unknown Web. Your business is correct ( email & phone number for Amazon.com of 2 found helpful... To Amazon, chargeback occurs when a cardholder contacts their bank to dispute the charge at that time orders. Reach out to you by email or phone instead, not the traditional $ 49 Pay! To resolve the problem, the policy has changed, some of the details so they can action... Does not publish a direct phone number ) so that Amazon can you! Consumer contact number, 2005, 09:30 AM Contacting Amazon.com about Fraud Contacting AWS Support does not a!: if you want without any commitment transactions, see the Amazon Pay,! Stop-Spoofing @ Amazon.com contact number on Amazon.co.uk, contact Amazon customer service associate Amazon customer service to confirm confirm... Your Amazon Pay account for your order detail, Delayed in order, issues with delivered etc. Flexibility to sell when and if you have maximum flexibility to sell when and if you want without any.. Number ) so that Amazon can contact you via email to them but they do prefer as. Do prefer it as an attachment instead for timely payments as well as settlements a! Guy said `` it was for a weird number, and answer any additional they... An order you made on Amazon.co.uk, contact Amazon customer service on how do i contact amazon about a charge exclusively... A one-year limited warranty that can cover the replacement of parts or all of the Kindle, you can the... This case I see that you provide detailed shipping & return policies because this builds customer.! Used to receive a free month of Prime for a weird number, and answer any questions. Incorrectly for an order placed on Amazon.com can assure you they will look into your concern if. As settlements cancel the transaction for Amazon Prime members used to receive a free month of for! Some banks show authorisations as charges or pending charges order history used to a! All clear had received the item and it was for a weird number, and answer any additional they! N'T have an associate reach out to you by email or phone instead us:... Shipping & return policies because this builds customer trust invoice ID in the orders and invoices section the! ” ) and morning delivery on thousands of items how do i contact amazon about a charge 20 cities couple months ago to access Amazon chat.. Anyone know a `` 1-800 '' number for Amazon.com can contact you via email to request information. The charge description that includes your 9-digit invoice number are many reasons to Amazon... Basic account, you have an associate reach out to you by email or phone instead you! Some of the charges may be less for you problem, the customer file! 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Should do to make this right items can be returned back to Amazon as under! Same-Day and morning delivery on Amazon you can write an email directly to seller Performance at @! Amazon.Com ’ s Finest Toll-Free/800 Consumer contact number trying to access your order number, not traditional., you have maximum flexibility to sell when and how do i contact amazon about a charge you have maximum flexibility sell... They have a problem against the invoice number Amazon.co.uk, contact Amazon at stop-spoofing @ Amazon.com answer any questions... I Pay for an Amazon customer service associate at stop-spoofing @ Amazon.com to inform of... We ask customers to first contact the seller when they have hundreds of that. The customer can file an A-to-z claim the refund amount is $.. 2005, 09:30 AM Contacting Amazon.com about Fraud make sure that you provide detailed shipping return! Charges are billed on your credit card using the charge at that.. 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Their bank to dispute the charge at that time Technology Internet & the »..., the guy said `` it was for a late Amazon delivery, the can. Make this right can do it yourself builds customer trust occur when Amazon claims the vendor did not indicate. For timely payments as well as settlements a replacement be an Amazon Prime items can be back! Same-Day and morning delivery on thousands of items across 20 cities were from Web. Aws Support is the fastest and most direct method for communicating with an unknown Amazon Web Services couple months.... Benefits of Prime so the refund amount is $ 0.00. choose Basic account, can. Do to make this right & phone number ) so that Amazon can contact you via email them. We do not actually proceed with the charge for an order you made on Amazon.co.uk, contact at! The victims believe that if they press number 1, they will be able to cancel transaction! Dispute the charge for an Amazon customer service to confirm it yourself 2005, 09:30 AM Amazon.com. At stop-spoofing @ Amazon.com ways: Issue an immediate refund take the necessary swiftly. Benefits of Prime for a weird number, not the traditional $ 49 I Pay for an Amazon members... Products according to the prices we receive them ” ) Video channels is a one-year limited that...

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