Some experiences, shops, restaurants, and transportation options may be temporarily unavailable at both parks. We recommend you wash your hands frequently—with soap and warm water, for at least 20 seconds—during your visit, use hand sanitizer, and avoid touching your face. However, at this time, we will provide refills in disposable cups, which you can use to fill your reusable container. Our trained guides will offer you an amazing personal tour, traveling in your private cart to see and learn how we care for wildlife at the San Diego Zoo and Safari Park. Can I still visit? Purchase online today or get more information—click here for the Zoo or Safari Park. Yes, once you have passed through our mandatory health screening, all visitors with valid tickets or membership and reservations for the Zoo or Safari Park can proceed to the turnstile queue. your support is more crucial now than ever before. Are water fountains available at the Zoo and the Safari Park? Staff members will reinforce the requirement. Without visitors to offset our ongoing costs, There may still be a wait to enter the Zoo and Park at the health screening line, especially on busy days. Entrance is subject to temporary daily on-grounds attendance limits. During this initial reopening phase, members and guests are not permitted to exit and re-enter the Zoo or Safari Park on the same day. The zoo has been closed during … The information below will apply at our reopening. At the Zoo, all major dining facilities, in addition to outside kiosks, are open for guest food and beverage needs. In order to keep our community safe during this time, and in anticipation of high demand, all visitors ages 3 and up will require a ticket or membership and reservation to visit. All guests must remain socially distanced within their same-household units. All visitors ages 3 and up require a ticket or membership and reservation. Please click here for Zoo and Safari Park. What time should I arrive at the Zoo or Safari Park if I have a reservation? Please refer to our website for updates and signs when you arrive. At the Zoo, guests will visit a Welcome Tent to answer a few brief health screening questions before they enter the turnstiles. All visitors ages 3 and up require a ticket or membership and reservation to visit. Your membership was extended automatically when we reopened on June 20, 2020, and there isn’t any action required on your part to complete this process. Guests can once again experience wildlife with their families, stroll among diverse habitats, and take part in fun, educational activities that bring us closer to the natural world. At the Safari Park, general parking is $15 per vehicle and $20 for RV parking. SAN DIEGO, CA — The San Diego Zoo and the San Diego Zoo Safari Park are slated to reopen June 20 after shutting down for three months due to the coronavirus pandemic. The safety and well-being of our guests, team members, and wildlife is our top priority. At the Safari Park, general parking is $15 per vehicle and $20 for RV parking. Visitors arriving without reservations are subject to temporary daily on-grounds attendance capacity limits and reservation availability. Guests will queue in a line if a store has reached capacity, and will be offered entry once guests have left. Although your next visit might feel a bit different from your past treks through the Zoo and Safari Park, you’ll discover there is still plenty to see and do! Where do I go upon arrival? SAN DIEGO (KGTV) — San Diego Zoo and Safari Park hope to reopen "in the coming weeks" now that California has released guidance for zoos to open their gates starting Friday. The day I want to visit does not show any availability. Both parks have extra hand sanitizer and handwashing stations placed at various locations throughout our grounds. Do I need a reservation for a specific day to visit the Zoo or Safari Park? Tickets can be purchased upon arrival by using a mobile device. No coolers, party trays, birthday cakes, or decorations are allowed on grounds. Anyone with a valid membership as of March 16, 2020, is eligible for an extension equal to the length of time that we were closed. During our initial reopening phase, there will be limited shows, shopping, dining, and transportation experiences available at both parks—and the Zoo and the Safari Park will host fewer guests, operating at temporary daily on-grounds attendance capacity limits. This is mostly from the state. Watch this video for a quick overview of what to expect when you arrive, and tips for a safe visit to the San Diego Zoo and Safari Park. We recommend you renew online, or by calling 619-231-0251. According to the CDC, older adults and guests of any age who have serious underlying medical conditions are especially vulnerable. Expect wait times during busy peak periods. Normal stroller, wheelchair, and ECV rentals will be available, in limited numbers. Team members with Safari Tour signs are available to assist Safari guests who have their reservation, Safari tickets, admission tickets or membership cards in hand or on their phone—helping these guests enter through the turnstiles and travel to Safari check-in locations as indicated on their Safari ticket. Please check your ticket for validity before arriving. I’m a member. Some wildlife viewing areas may be closed, and some may be open to a limited number of guests at any one time. San Diego Zoo Global Wildlife Conservancy, San Diego Zoo Institute for Conservation Research. I don’t want to arrive at the gate only to be denied entrance. Please plan ahead, and consider alternate transportation. No, not during our initial reopening phase. What are the operating hours of the Zoo and Safari Park? San Diego (AP) — San Diego County has given the green light for its famed San Diego Zoo to reopen and is allowing hotels to welcome back tourists just as summer vacation starts for many. Don’t worry, you’ll discover there is still plenty to see and do! Watch for them throughout the Zoo to remind you of safe practices, and how to navigate the grounds. We will utilize digital signage boards along the roadway to each park, to inform guests if the Zoo and Safari Park have reached their maximum attendance limit. Please have your admission ticket or valid membership card and reservation ready to present prior to entry. Until further notice, members and guests are not permitted to exit and re-enter on the same day. By visiting the San Diego Zoo and San Diego Zoo Safari Park, you voluntarily assume all risks related to exposure to COVID-19. Will I be able to feed or touch ambassador animals? Both parks have been closed since mid-March. The Guided Bus Tour and Kangaroo Bus will not be operating during our initial reopening phase. Before they were forced to close their gates, a trip to either the Zoo or Safari Park was a once-a-week excursion, at least, for me and my daughter. The San Diego Zoo recently reopened, and Six Flags Discovery Kingdom in the Bay Area has been welcoming guests for its Marine World Experience. Can I purchase admission at the ticket windows when I arrive? Reserving in advance will secure your reservation. Will lockers be available at the Zoo and Safari Park? Watch for them throughout your Safari Park visit to remind you of safe practices, and how to navigate the grounds. Yes. San Diego County is in Tier 1, also known as Purple Tier. All visitors ages 3 and up require a ticket or membership and reservation. What experiences are not available at the Zoo and Safari Park? At the Zoo, all guests will visit a Welcome Tent to answer a few brief health screening questions before they enter the turnstiles. Above: The San Diego Zoo's front gate under a larger than life statue of Rex the Lion on June 11, 2020. Please visit us online, where you can view availability and select your desired day to visit. Will holidays and weekends be busier at the Zoo and the Safari Park? COVID-19 is an extremely contagious disease that can lead to severe illness and death. Are wildlife care specialists allowed to get close to animals during this time? Will parts of the Zoo and Safari Park remain closed? Purchase tickets or make reservations today online—click here for the Zoo or Safari Park. You will be able to experience wildlife with their families, stroll among diverse habitats, and take part in fun, educational … As you approach the Zoo's entrance, you will see signs like these in green. What are you doing to protect the animals in your care from coronavirus? How can I check my membership expiration date? Guests can expect smaller crowds on weekdays, but expect larger crowds on busier holiday weekends. Lately, I find myself glued to the computer watching the San Diego Zoo and San Diego Zoo Safari Park’s webcams. Please plan ahead and consider alternate transportation. Additional information can be found here for guests with a medical or other condition that prevents them from wearing a facial covering. In following the guidance set forth from the Governor’s Office, the San Diego Zoo and the San Diego Zoo Safari Park will close beginning Monday, December 7. Yes! For your safety, and that of our team members, other guests, and wildlife, please do not visit if you are unwell. ... Before reopening, you need to take the following steps. Although you have a ticket or reservation, there may still be a wait to enter the Zoo and Park at the health screening line, especially on busy days. All guests must remain socially distanced within their same-household units. Purchase today online—click here for the Zoo or Safari Park. Please allow extra time to arrive during peak busy periods. RESERVATION INFORMATION ▸. Can I rent strollers, wheelchairs, and ECVs? In an excess of caution, San Diego Zoo Global is adding extra biosecurity measures in working with all mammals. These openings will be based on attendance levels. Check here for current Zoo hours and current Safari Park hours. San Diego Zoo and Safari Park reopening delayed by state The San Diego Zoo entrance sits empty on May 19, 2020. Purchase tickets or make reservations today online—click here for the Zoo or Safari Park. Will my unused guest admission benefits be extended? Preferred parking is temporarily unavailable. The biggest changes are the reduced capacity and the limited shows, shopping, dining and transportation experiences in both parks. Guests should evaluate their risk in determining whether to visit. Will the Skyfari, Guided Bus Tour and Kangaroo Bus be operating at the Zoo? The San Diego Zoo and the San Diego Zoo Safari Park are now open, with limited shopping, dining, and other experiences available at both parks. Entrance for visitors without a reservation is subject to temporary reduced daily attendance limits and reservation availability. Here’s Important Information for Your Upcoming Visit to the San Diego Zoo and San Diego Zoo Safari Park. Visitors arriving without a ticket or member reservation are subject to ticket availability and temporary daily on-grounds attendance capacity limits. The San Diego Zoo and the San Diego Zoo Safari Park are reopening their doors on June 20, 2020. Please follow all posted instructions while visiting the San Diego Zoo and San Diego Zoo Safari Park. At the Safari Park, most major merchandise locations are open, with guidelines for social distancing. LEARN MORE ▸, RESERVATIONS ARE REQUIRED Where do I go upon arrival? San Diego Zoo Reopening Dates and Details. For additional assistance, please call 619-231-1515. Please visit our website at zoomember.org/verify to confirm the current expiration date of your membership. At San Diego Zoo Global, the safety of our guests, team members, and wildlife are, and always will be, our highest priority. We keep at the forefront of our thoughts the well-being of these dedicated employees and the many volunteers who make our parks such special places to visit. Restaurant and food service menu options and hours may be limited. In following the guidance set forth from the Governor’s Office, the San Diego Zoo and the San Diego Zoo Safari Park are temporarily closed. At the Zoo, self-service lockers are available at Front Street (please note this does not include luggage check). Limited staff will be available to assist members with membership transactions. Purchase today online—click here for the Zoo or Safari Park. Limited staff will be available at the Zoo and Safari Park to assist guests. Visitors without a pre-purchased ticket and members without a date-specific reservation may be turned away because of capacity limits. The San Diego Zoo and Safari Park will soon introduce a new species: people. Do I need to wear a cloth facial covering to visit? Please continue to check this page for updates. Yes. The San Diego Zoo and Safari Park will reopen to the public Saturday, June 20, ending a closure since mid-March due to the coronavirus pandemic. The Zoo: San Diego showcases the stories of some of the more than 15,000 animals that call The San Diego Zoo and Safari Park home. All member visitors ages 3 and up, including members and their guests, will require a valid form of membership admission and reservation for Zoo and Safari Park entrance. Purchase today online—click here for the Zoo or Safari Park. We highly recommend you purchase tickets or confirm your member reservation in advance, to secure your admission on the day of your choice. While visiting the Safari Park, you will see signs like these in orange. A limited number of select private Zoo tours and Safari Park Safaris are available on grounds for day of purchase, subject to availability. Please follow their directions to help keep everyone safe, and comply all with signs and markers. All service is carry-out, and socially distanced outdoor seating is available. We recommend you purchase in advance to secure your preferred date. Click here for San Diego County and State of California face covering guidelines and requirements. During the initial reopening phase. Please refer to our website for updates and signs when you arrive. All visitors ages 3 and up require a ticket or membership and reservation. Once the on-grounds attendance limit is reached, as guests exit the parks, waiting guests will be admitted. In our initial reopening phase, tours have been modified in compliance with local social distancing guidelines to not include touching opportunities. Not at this time. Step 1. Guests are also welcome to bring their own stroller or wheelchair. 2020-06-02 June, 9:00 AM AM - San Diego Zoo - San Diego - US. CONTACT: SAN DIEGO ZOO GLOBAL PUBLIC RELATIONS 619-685-3291 WEBSITE: SanDiegoZoo.org SDZSafariPark.org PRESS RELEASE San Diego Zoo and San Diego Zoo Safari Park Reopen with Exclusive Preview Days to Thank Members and Donors Both Sanctuaries will Open to the General Public on June 20, Following the Week-long Preview Days Albert's Restaurant is open with a limited menu and seating; reservations are required. As a member, can I make several reservations on different days? We have modified how guests will move throughout our parks, including posted signs, some one-way direction routes, and additional ground spacing markers to denote six feet of separation. Purchase today online—click here for the Zoo or Safari Park. Signs on grounds will announce any closures. How long do you expect to use a reservation system for Zoo and Safari Park entry? Yes. Yes! We will have team members dispersed throughout the Zoo and Safari Park to remind guests of social distancing. The Zoo and Safari Park are family oriented facilities, and respectfully request that your cloth facial covering does not display offensive language or symbols. For the safety of our visitors, team members, and wildlife, we require that all guests age two and older wear facial coverings at all times during your visit. As a courtesy to all visitors, we ask that you only reserve the days you plan to visit. San Diego Zoo Global has always maintained high levels of biosecurity for wildlife in our care, especially for high-risk species such as non-human primates that are likely susceptible to diseases that affect humans. The zoo hours can vary by day, so check the Zoo hours and Safari Park hours before you visit. The San Diego Zoo and the San Diego Zoo Safari Park are now open again, ending the first major closure in our 103-year history. Your tax-deductible gift will care for wildlife at the Zoo and Safari Park Due to COVID-19 and social distancing protocols, we expect to utilize a reservation system until further notice. We continue to have essential and dedicated staff on grounds at both parks, ensuring that the wildlife in our care continue to thrive. Can I wear a face shield if I cannot wear a cloth facial covering? We want to thank you in advance for your cooperation in practicing vital preventive measures to maintain a safe environment at our parks. To make your member reservation, please click here for the Zoo or Safari Park. RESERVATION INFORMATION â–¸. It was the first major closure in the 103-year history of San Diego Zoo Global. Now, SeaWorld San Diego is set to take advantage of the same opportunity by reopening its outdoor exhibits. Visit our website for the best times to visit, and estimated wait times. San Diego Zoo using Covid-19 precautions ahead of reopening CNN's Kyung Lah goes inside the San Diego Zoo to see what measures they have taken to … What is San Diego Zoo Global doing to protect team members, guests, and animals during the COVID-19 pandemic? I purchased a Safari at the Safari Park. Guests may carry small backpacks and bags into our parks. At this time, there is no evidence to suggest that any animal, including pet cats or dogs or livestock, can spread COVID-19 to people. We look forward to seeing you soon! Can I call to find out if reservations are sold out? Daily wildlife training and enriched experiences, which you may observe during your visit, are essential for wildlife in our care and are conducted within the strictest of safety guidelines, including appropriate personal protective equipment (PPE) and cloth facial coverings for all wildlife care specialists. We require a properly worn facial covering to provide service to our guests while visiting our parks (except when actively eating or drinking). The County is continuing to review state guidance and will continue to update this page. With a reservation, will I still have to wait to enter the Zoo or Safari Park? Zoo parking will be limited and reaches capacity on weekends, holidays, and other peak times. For the safety of our guests and team members, and to comply with mandated social distancing requirements, we limit the number of guests. https://www.sandiegocounty.gov/content/sdc/hhsa/programs/phs/community_epidemiology/dc/2019-nCoV/face-coverings.html, San Diego Zoo Global Wildlife Conservancy, San Diego Zoo Institute for Conservation Research. Yes! Based on the scientific information available about COVID-19, some mammal species are likely to be susceptible to the disease. What is the social distancing requirement? Both facilities, which have remained closed since March 16 due to COVID-19, will reopen to the public on June 20. Both the Zoo and Safari Park are introducing new measures designed to ensure a safe and healthy guest experience. Entry to our parks will be on a first-come, first-served basis until we reach our daily reduced on-grounds attendance limit. What safety measures are in place to protect the animals? Guests using valid discount coupons or military, senior, student, and AAA discounts can show their valid ID at any ticket window to purchase discount tickets. All visitors ages 3 and up require a ticket or membership and reservation. We recognize the gravity of the ever-changing COVID-19 situation, and are working to do our part to protect the health and welfare of our community and the wildlife in our care. Guests can expect fewer people on non-holiday weekdays, and more people on holidays and weekends. There will be only one entrance into the Zoo and into the Safari Park—the main entry—for all guests and members; and only one exit. Currently, both parks accept cash, although this is subject to change, based on new regulations or changes in protocols. Your tax-deductible gift will care for wildlife at the Zoo and Safari Park Upon arrival, please have your reservation and form of admission ready prior to entering. Soft facial coverings are required, without holes or vents. San Diego Zoo Global officials have announced that both the San Diego Zoo and the San Diego Zoo Safari Park will reopen on June 20, ending the … LEARN MORE â–¸, RESERVATIONS FOR FUTURE VISITS ARE REQUIRED With my valid membership card or valid admission ticket in hand, can I go directly to the turnstile queue? What kind of cloth facial covering is acceptable? Zoo and Safari Park reservations, admission tickets, tickets for tours, Safaris, and other premium experiences should be arranged before you arrive. Purchase today online—click here for the Zoo or Safari Park. Both the Zoo and Safari Park have temporary attendance limits. To maximize safety, minimize contact, and maintain social distancing, guests are strongly advised to obtain tickets or membership prior to their visit. At the Safari Park, guests will answer health screening questions upon arrival in the parking lot. If you had a valid membership as of March 16, 2020, we will extend your membership the length of time that we were closed. Expect wait times during busy peak periods. San Diego Zoo and San Diego Zoo Safari Park Temporarily Closed, In following the guidance set forth from the Governor’s Office, the San Diego Zoo and the San Diego Zoo Safari Park are temporarily closed. Any unused member entrance coupons will be extended as well. We highly recommend that guests purchase tickets in advance online, to secure a ticket or a member reservation. Are the San Diego Zoo and San Diego Zoo Safari Park open? No same-day re-entry permitted. No same-day re-entry permitted. Yes! Are there limits to the numbers of visitors allowed into the Zoo and Safari Park each day? Maintain a six-foot distance between you and other guests, team members, or wildlife. Can I get closer to animals by purchasing a tour or Safari? Until further notice, for the safety of our wildlife, no feeding or touching opportunities are available. Please follow their directions to help keep everyone safe. Yes! Yes! In accordance with current local restrictions, no groups congregating together in the same space of any size are allowed. At the Safari Park, most dining locations are open and socially distanced outdoor seating may be available. We look forward to the day we get to welcome our guests back. Click here for the Zoo or Safari Park. Outdoor lockers will be available at the Safari Park. To pre-purchase a ticket or make your member reservation, please click here for the Zoo or Safari Park. Both the Zoo and the Safari Park have introduced new measures designed to ensure a safe and healthy guest experience. San Diego Zoo Global officials have announced that both the San Diego Zoo and the San Diego Zoo Safari Park will reopen on June 20, ending the … SAN DIEGO (CN) — Following the first extended closure in its 103-year history as a worldwide animal education and conservation leader, the San Diego Zoo had a successful reopening weekend despite an increase in Covid-19 cases in the city and across the Golden State.. Tour guests who have their reservation, Tour tickets, admission tickets or membership cards in hand or on their phone should go to the area marked “Ticketed Tour Guests Check In Here” near the Zoo’s exit. Scroll down this page for important information before you visit. We recommend arriving at the Zoo a minimum of 1 hour prior to your scheduled Tour, to allow time to secure parking. Yes, as long as there is availability when you make your reservation. All tours are in compliance with state and local guidelines. At 9 a.m. on June 20, 2020, the San Diego Zoo and the San Diego Zoo Safari Park will reopen to guests, ending the first major closure in our 103-year history. San Diego Zoo Global officials have announced that both the San Diego Zoo and the San Diego Zoo Safari Park will reopen on June 20, ending the … What if guests are non-compliant with the facial covering mandate? Will the Africa Tram and Cheetah Run be operating at the Safari Park? Yes. Notwithstanding our efforts, an inherent risk of exposure to COVID-19 exists in any public place where people are present; we cannot guarantee you will not be exposed during your visit. Purchase today online—click here for the Zoo or Safari Park. Both the San Diego Zoo and the San Diego Zoo Safari Park reopened June 20. All wildlife care specialists are trained in human/wildlife interaction. These heightened biosecurity measures include: maintaining social distancing (six feet) between people and susceptible species wherever possible, the wearing of cloth facial coverings whenever wildlife care specialists are working in and around their enclosures, and the wearing of facial coverings during any medical procedures. Due to COVID-19 protocols, the Zoo and Safari Park are operating with limited capacity. All guests are required to pass through health screening prior to entry. Already in practice are measures that include restricting access to the species and wearing of protective gear by wildlife care specialists. We recommend arriving at the Safari Park a minimum of 1 hour to 90 minutes prior to your scheduled Safari, to ensure time to secure parking and complete the entrance health screening. The San Diego Air and Space Museum will open its doors on June 12, followed by the San Diego Automotive Museum on June 19. For medical or disability exceptions, please click here. There, your health screening will take place, your tickets will be scanned, and you can enter and travel to your check-in location as indicated on your Tour ticket. (Those links go to tickets and packages from our travel partner, by the way.) SAN DIEGO (KGTV)-- We've got the beach back, and now San Diego theme parks are setting their sights on a return. Prior to the novel coronavirus pandemic, the San Diego Zoo had only shut down for one day — Sept. 11, 2001. We are still learning about COVID-19, and further studies are needed to understand if and how different animals could be affected. Purchases at our ticket windows will be limited. Please refer to the following link for more detail on San Diego County and State of California guidelines and requirements: https://www.sandiegocounty.gov/content/sdc/hhsa/programs/phs/community_epidemiology/dc/2019-nCoV/face-coverings.html. 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